Rogers to invest C$10 billion in AI, testing after massive outage

The Rogers Constructing, the green-topped company campus of Canadian media conglomerate Rogers Communications is seen in downtown Toronto, Ontario, Canada July 14, 2022. REUTERS/Chris Helgren

July 24 (Reuters) – Rogers Communications Inc (RCIb.TO)mentioned on Sunday it is going to make investments C$10 billion ($7.74 billion) over the following three years in Synthetic Intelligence (AI), and extra testing and oversight, simply weeks after the corporate reported community points that brought about widespread disruptions throughout the nation.

Chief Govt Officer Tony Staffieri mentioned the Canadian telecom operator has made progress on a proper settlement between carriers to change 911 calls to one another’s networks mechanically – even within the occasion of an outage on any service’s community.

“I consider that is the one accountable method ahead and I’m personally dedicated to creating it doable for all Canadians,” Staffieri mentioned in a letter on Sunday.

Staffieri mentioned that the corporate is bodily separating wi-fi and web providers to create an ‘at all times on’ community – to assist make certain the shoppers do not expertise an outage with each mobile and web providers once more.

Earlier this month, the operator that has about 10 million wi-fi subscribers and a couple of.25 million retail web subscribers, suffered a glitch that lasted almost 19 hours, disrupting providers from flights to banking and emergency 911 calls.

The Canadian authorities has additionally ordered a probe and demanded telecoms corporations agree inside 60 days to develop communication protocols to maintain individuals higher knowledgeable. learn extra

($1 = 1.2914 Canadian {dollars})

Reporting by Jahnavi Nidumolu in Bengaluru; modifying by Diane Craft

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