American Airlines says data breach affected some customers, employees

American Airways flight 718, the primary U.S. Boeing 737 MAX industrial flight since regulators lifted a 20-month grounding in November, takes off from Miami, Florida, U.S. December 29, 2020. REUTERS/Marco Bello

Sept 20 (Reuters) – American Airways Inc (AAL.O) on Tuesday confirmed an information breach and mentioned whereas an “unauthorized actor” gained entry to private info of a small variety of prospects and staff by way of a phishing marketing campaign, there was no proof of knowledge misuse.

Shares of the provider, the most recent U.S. firm to endure a cyber assault, fell 2.6% in afternoon commerce. Lately, Uber Applied sciences Inc (UBER.N) and Take-Two Interactive Software program Inc additionally disclosed related breaches, leaving traders and prospects fearful about information safety. learn extra

“We’re additionally presently implementing further technical safeguards to stop an analogous incident from occurring sooner or later,” the airline mentioned on Tuesday.

It found the breach in July and engaged a 3rd get together cybersecurity forensic agency to conduct an investigation to find out the character and the scope of the incident, based on a Sept. 16 client notification letter.

American Airways has notified prospects that non-public info resembling deal with, telephone quantity, driver’s license quantity, passport quantity and/or sure medical info might have been accessed by the hacker, the letter confirmed.

“We remorse that this incident occurred and take the safety of your private info very critically,” Chief Privateness and Information Safety Officer Russell Hubbard mentioned within the letter.

Reporting by Nathan Gomes in Bengaluru; Extra reporting by Rajesh Kumar Singh in Chicago; Enhancing by Anil D’Silva and Shinjini Ganguli

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