Seabourn Enterprise is the primary expedition ship for the posh cruise line.
The cruise business has been via quite a bit over the previous couple of years, however that has not stopped many traces from innovating, adapting and rising. After a pandemic-induced pause of 26 months, all Seabourn ships are crusing once more. That features the latest expedition ship, Seabourn Enterprise. Seabourn president Josh Leibowitz shares the newest information from the posh model, the way it weathered the pandemic and the long run because it dips its toes into expedition cruising.
Seabourn president Josh Leibowitz discusses the model’s evolution following 26 months of no crusing.
What ports will you be including with Seabourn Enterprise?
Throughout her inaugural yr, Seabourn Enterprise might be visiting a variety of fascinating areas and distant locations within the Arctic and Antarctica, in addition to within the Amazon, Central and South America. It’s scheduled to go to greater than 100 distinctive and engaging locations throughout the globe, lots of which few vacationers have skilled.
Seabourn’s expedition ships are visiting many new ports.
These embody Scoresby Sound, Greenland, dwelling to the biggest and longest fjord system on this planet and Sermilik Fjord, situated in southeastern Greenland, famend for the various icebergs that stream from a number of glaciers at its head into the Denmark Strait.
For the primary time, Seabourn will add the Falkland Islands to its vacation spot record. These outer, distant and wind-swept islands are dwelling to just about 65% of all black-browed albatrosses on the planet. Primarily based on the day’s climate and most favorable anchorage positions, Seabourn Enterprise can also name at distant Saunders Island; Steeple Jason Island; West Level Island; and New Island.
After all, the spotlight for a lot of visitors is the wildlife, together with the penguins within the Antarctic and the polar bears within the Arctic.
How essential is expedition cruising to Seabourn?
Seabourn expedition leaders take visitors ashore in Zodiacs.
Demand for expedition journey by luxurious vacationers has been rising and continues to develop. We noticed it first-hand once we launched our voyages to Antarctica again in 2013. The success of that season led to the choice to return yearly since, and the sailings have been a terrific success.
That success led us to develop the Ventures by Seabourn program of expedition-style shore experiences utilizing Zodiacs and kayaks, which have grown to function in a variety of world locations equivalent to Alaska and British Columbia, Northern Europe, Australia and New Zealand.
The sauna aboard Seabourn Enterprise, the corporate’s first expedition ship
Two, new purpose-built expedition ships construct upon the success of our Ventures by Seabourn program, which has given hundreds of visitors the chance to discover locations in a extra significant approach. Seabourn Enterprise (at present working) and Seabourn Pursuit (set for supply in September 2023), will provide an energetic, luxurious expedition product that’s in contrast to something available on the market at the moment.
These expedition ships and itineraries are particularly designed to attraction to vacationers who could sometimes select a land-based expertise, equivalent to a safari. Expedition ships place Seabourn nicely to draw new-to-cruise visitors. Expedition journey is of eager curiosity to many individuals of their late 30s and up.
What can visitors count on on an expedition journey?
Some locations world wide are solely simply accessible by ship.
There are solely 264 visitors on board in 132 suites plus 26 expedition workforce members to serve these visitors, practically one for each 10 visitors. There are 24 Zodiacs on the ships so visitors can expertise landings or go kayaking and snorkeling.
There are eight totally different eating choices and amenities just like the Bow Lounge, the place closeup reside feeds of wildlife as much as 4 nautical miles away could be projected on the large display screen for the final word wildlife expertise.
Some distant locations are finest seen or solely accessible by ship. These ships are designed to go wherever on this planet, with strengthened metal hulls, which permit them to undergo ice that measures 5 toes thick.
What are among the hottest Seabourn ports?
Seabourn passengers kayaking within the Caribbean
With the brand new expedition ships, Seabourn opted to return to the model’s roots of smaller, extra intimate and purpose-built ships with not more than 264 visitors. Due to their measurement, Seabourn ships typically share harbors with personal yachts and dock within the coronary heart of city permitting our visitors to go to less-populated areas that few vacationers have the chance to discover.
Among the many extra common smaller ports embody: Misty Fjords in Alaska; Sete, France; Jost van Dyke, British Virgin Islands; Spetsai, Greece; and Lipari, Italy.
How does Seabourn’s loyalty program work?
A collection aboard Seabourn Enterprise, the corporate’s new expedition ship
Seabourn Club awards members with “Sailed Day” credit (every day sailed earns one credit score). For each 140 credit earned, members earn a free cruise of as much as 7 nights. Or they’ll select to attend till reaching 250 credit to redeem for a free cruise of as much as 14 nights.
This system additionally presents Milestone Awards with particular Tiffany & Co. items at an onboard when visitors attain totally different milestones. These begin with 100 “Sailed Day” credit and improve all the best way to 2,500 credit.
Expedition crusing helps Seabourn goal a youthful buyer.
There may be an elite standing program that’s based mostly on a factors system. Members earn factors in some ways. Every day crusing earns one level, and people in a penthouse or premium suite earn double factors per day. Members additionally earn one bonus level for each evening on an escorted Seabourn Journey (land-based itinerary) in addition to for each $500 of eligible onboard and pre-cruise on-line spend.
Elite tiers vary from Silver to Diamond Elite and embody perks like onboard reductions, free laundry, spa companies and premium spa entry, suite upgrades or welcome facilities.
What’s the hiring and coaching course of for workers?
The sushi counter aboard a Seabourn ship
One among Seabourn’s hallmarks is the wonderful workforce members and the customized service they ship to visitors, together with title recognition and remembering particular person preferences. Seabourn’s New Rent School for shipboard workforce members helps them develop sensible expertise and be taught concerning the model. The onboard program blends classroom with on-the-job coaching centered on efficiency and repair requirements.
To bolster the tradition, there may be additionally a management-led, digital espresso hour for all ranges of employees to debate the core values to function safely, to guard the surroundings, to ship “Seabourn moments” and to assist one another.
What’s the “caviar within the surf” expertise?
Seabourn’s signature “caviar within the surf” expertise
The “caviar within the surf” expertise includes absolutely uniformed employees wading via the water with trays of champagne and caviar to the applause of everybody. It’s a novel expertise for visitors crusing to the Caribbean. Whereas they had been already in a position to get pleasure from champagne and caviar on a personal seaside, Seabourn takes it to a different degree.
Having workforce members wade within the water in uniform and serve visitors has been extremely common with each visitors and workforce members because it’s such a memorable expertise.
What modifications has Seabourn made in recent times?
The lounge aboard Seabourn Enterprise
There have been many modifications to the onboard expertise together with growing greater than 300 new recipes with many more healthy and lighter choices. Pre-dinner glad hours now characteristic a brand new menu of small bites that modifications day by day. Breakfast on the Patio additionally includes a refreshed menu together with extra vegetarian, vegan and plant-based choices.
There are new manufacturing reveals, together with a Latin American-inspired present aboard Seabourn Ovation showcasing the dances and music of the area, and a classical live performance on deck throughout sail away occasions aboard Seabourn Serenade. Different modifications embody a brand new two-person housekeeping workforce to service every visitor suite (changing the solo stewardess place).
Passengers aboard the Seabourn Ovation
Enhanced Wi-Fi on board is one other change. It concerned tripling the bandwidth in order that visitors may get pleasure from limitless, free entry throughout their crusing. There’s additionally a brand new app offers passengers with the day by day program, the flexibility to make restaurant, spa and tour reservations, and a streamlined check-in program. Muster station drills at the moment are digital, eliminating the necessity to attend an onboard drill.
