Some Sonos homeowners have been having a torrid time not too long ago. Following the 14.6 software program replace that dropped at the end of April, individuals utilizing the audio system as a part of a encompass sound multimedia setup have claimed stuttering, out-of-sync, and unreliable audio.
This has been reported by multiple users and seems to influence individuals watching tv, films, or taking part in video games — with these merely listening to music unimpacted.
In keeping with a range of reports, this problem with audio dropping happens when customers have their audio system set as much as make the most of the {hardware}’s encompass sound capabilities. The issues recurrently start when switching between sources (say video games consoles and tv).
Some have fastened this by restarting the Sonos devices — however the audio points start once more when switching to a different supply.
Over current years, Sonos has moved past being a easy supplier of wi-fi music, as a substitute specializing in offering a full audio expertise. This has led to the corporate releasing the Arc soundbar (a Dolby Atmos speaker for house theaters), alongside longer-standing merchandise like its subwoofer (named, shockingly, the Sub).
In actual fact, the corporate now bundles these things (alongside two One SL audio system) in its Home Theater package — and it’s the expertise behind this encompass sound setup that’s inflicting the issue for a lot of customers.
Fortunately, this was lastly by a Sonos consultant on the company’s forum:
For customers impacted by this problem over the previous few weeks, that is clearly a godsend. Establishing a wi-fi audio system continues to be fraught with difficulties and, personally, has despatched me operating into my community configurations extra occasions than I can rely.
Figuring out this problem with encompass sound is from Sonos’ 14.6 software program replace is certain to assuage lots of customers’ worries. Properly, at the least it should after they have extra info on when the issue will probably be fastened.
We’ve reached out to Sonos for additional touch upon the above, together with clarification on the specifics of the problem and when it plans to roll out a repair, and we’ll replace the piece when we have now that info.
Till then… good luck, individuals.
